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Former Optus IT director Apurva Chikhalikar steps into the CSO role as the company looks to drive consistent business strategy and partnerships.More

The cloud storage industry approaches availability from the inside out, but factors that are out of our control may pose even greater problems.More

“UXC Keystone worked closely with Federation University Australia to ensure the ServiceNow solution met all of the institution’s needs."More

“ServiceNow is bridging the gap between IT operations and security by replacing manual, informal processes with a proven orchestration platform."More

Australian managers are spending 36% of their time on manual administrative tasks with companies failing to harness technology to accelerate work.More

“Automation not only makes processes faster and more efficient, it also reduces human error and standardises processes."More

UXC Keystone is officially the first ServiceNow partner in the Asia Pacific region to gain Master Solution Partner status.More

Unisys has become a global managed services partner to ServiceNow, in order to deliver integrated service management solutions for enterprise clients.More

The Emergency Services Telecommunications Authority (ESTA) in Victoria is officially using ServiceNow for its audit and risk business function.More

ServiceNow, the enterprise cloud company, has announced it is acquiring Intreis and is expanding its governance, risk and compliance (GRC) offering.More

It’s pretty hard to get excited about IT service management, mainly because it isn’t that thrilling...More