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NICE inContact integrates Teams, Dynamics into contact centre suite
Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.
ASC launches Microsoft Teams communication recording app
ASC’s Recording Insights app integrates into Teams and enables online videos and chats to be recorded and archived, while meeting market requirements and ensuring complete compatibility with Microsoft’s service.
More in store for NZ data centre landscape after Microsoft investment
The country’s successful fight against COVID-19, and its status as a ‘standout nation’ as characterised by the Fletcher School’s Digital Evolution Index, means New Zealand remains an ‘attractive market’ for continued investment, according to GlobalData.
Microsoft releases fix to the reply-all problem
The act of hitting ‘reply all’ on an email sent to a large list of staff can set off a chain of seemingly endless threads, and can be a huge disruption to productivity. Here's how Microsoft is tackling the problem.
Microsoft's revenue jumps 15% as pandemic has 'little impact' on tech giant
Microsoft today announced its financial results for the quarter ended 31 March, seeing revenue increase by US$5 billion from the prior-year period - owing much to the success of Azure and the world's reliance on the cloud service during pandemic.
Here's how employees can work remotely using their own devices securely
The solution secures company data from Microsoft 365 on personal devices, ensuring sensitive business data is not put in jeopardy as a result of employees using personal devices to work remotely.
Microsoft to monetise huge Windows 10 userbase
Microsoft is using its massive userbase of one billion devices running on Windows 10 to monetise.
What businesses can do right now to enable remote working
Organisations need, now more than ever, advice and practical, rapid assistance to help them to maintain business continuity, productivity and connectivity, wherever their teams may be.
Microsoft reveals new trends in remote working
The Work Trend Index report documents the great shift into working and learning behaviour as a result of the COVID-19 outbreak through analysis of interactions with Microsoft’s remote productivity tools.
Microsoft Teams announces commitment to privacy in wake of Zoom woes
Microsoft 365 corporate vice president Jared Spataro says the Teams platform already has strong security and privacy policies in place, and committed to upholding them throughout this era of uncertainty.
Submit your security score and be in to win a $50 Bonfire Card*
Test your security posture, submit your score and improve overall security with Ingram Micro Cloud.
Microsoft overhauls Office 365, rebrands it 'Microsoft 365'
The 'refresh' of Office 365 will feature new artificial intelligence (AI), rich content and templates, and cloud-powered experiences, says Microsoft.
OnePlace Solutions offers free Microsoft 365 add-on to support remote workers during COVID-19
The offer comes after Microsoft announced that subscribers to Microsoft Office 365 will be able to access a free trial of the Microsoft Teams software.
Microsoft announces all-new features for Teams as virus keeps workers home
The new capabilities for Teams announced today focus primarily on online remote meetings as well as new technological solutions for ‘traditionally underserved professionals’, including firstline and healthcare workers.
Microsoft's new security innovations at Ignite 2019
Microsoft 365 and Security corporate vice president Kirk Koenigsbauer outlined 10 major security announcements across Azure, Microsoft 365, Office, and Microsoft Defender ATP.
rhipe launches Solutions Services unit for partners
It will enable partners to offer holistic IT services by leveraging a diverse range of consulting and implementation services delivered by rhipe.
Microsoft and Jio sign 10-year partnership with sights set on India
The pair have committed to a 10 year partnership that will see different capabilities of both companies combine to offer a set of solutions encompassing connectivity, computing, storage solutions, and other technology services and applications.
Why Microsoft's Slack beater is winning hearts and market share
A concise overview of Microsoft's Teams product and why it will be at the heart of business in 2019
Microsoft empowers Melbourne Business School to 'move and improve'
Melbourne Business School is harnessing the power of Microsoft’s three clouds to transform its business into a cloud first enterprise.
BitTitan introduces Microsoft Teams migration capabilities
“Microsoft Teams is emerging as a key application in Microsoft Office 365 and we’re seeing demand from our customers to support this new workload between Office 365 tenants."
A quick overview of Microsoft Dynamics in 2019
We quickly explain where Microsoft's business applications unit is at in 2019.
ServiceNow moves SaaS solution in US & Australia to Microsoft Azure
The IT department heavyweights are expanding their relationship in numerous areas
How M-Files aims to enhance Microsoft Office 365
“According to Gartner, the full value of Office 365 is often not realised until data is migrated."
How process automation improves efficiency for Parks Victoria
Microsoft brings new efficiency to Parks Victoria with ParkConnect, a centralised management system for employees and stakeholders.