Story image

Red Box gains compliance boost with new partnership

13 Feb 2019

Red Box, a voice platform provider, has partnered with Global Relay, providers of information archiving and compliance solutions.

This partnership enables customers to use Global Relay's search, surveillance, and analytics tools to unlock the full value of voice, as well as meet compliance obligations.

Reliable and secure voice capture and retrieval are crucial for financial services organisations endeavouring to comply with and prepare for regulation and partnering with Global Relay will support the adherence to record-keeping requirements mandated by MiFID II and other global regulations. 

The partnership demonstrates Red Box's commitment to building a best of breed partner ecosystem and providing customers with complete data sovereignty.

Global Relay Archive is a leading information archiving, surveillance, and eDiscovery solution that helps organisations manage and control their communications data and aids them in meeting regulatory requirements and improving productivity. 

Customers will benefit from seamless integration with Red Box utilising their export broker and email bridge functions to securely push both voice and highly accurate transcriptions of conversations into Global Relay Archive, where they can be preserved and analysed alongside other ecomms and trade data - including email, social media, IM, and text.

"We are delighted to be able to announce this partnership with Global Relay,” says Red Box chief product officer Pete Ellis

“It reflects our ongoing commitment to an open API strategy and partnering with best of breed organisations to create an environment which allows our customers to fully embrace a 'voice first' strategy and comply with regulations. Global Relay has a big presence in the Financial Services space and as such understands the rigorous pressures regulation imposes on organisations in terms of data governance."

Global Relay CEO Warren Roy adds, "We're really excited to be partnering with Red Box to expand our information archiving offerings. As a company that manages petabytes of data for the world's largest and most powerful organisations, we have a platform that has demonstrated scalability, performance and security. We look forward to enabling our mutual customers to derive new insights and value from their voice data."

The attack surface: 2019's biggest security threat
As businesses expand, so does their attack surface – and that may be the biggest cybersecurity risk of them all, according to Aon’s 2019 Cyber Security Risk Report.
Opinion: Cybersecurity as a service answer to urgent change
Alan Calder believes a CSaaS model can enable a company to build a cyber resilience strategy in a coherent and consistent manner.
New threat rears its head in new malware report
Check Point’s researchers view Speakup as a significant threat, as it can be used to download and spread any malware.
Oracle updates enterprise blockchain platform
Oracle’s enterprise blockchain has been updated to include more capabilities to enhance development, integration, and deployment of customers’ new blockchain applications.
Used device market held back by lack of data security regulations
Mobile device users are sceptical about trading in their old device because they are concerned that data on those devices may be accessed or compromised after they hand it over.
Gartner names ExtraHop leader in network performance monitoring
ExtraHop provides enterprise cyber analytics that deliver security and performance from the inside out.
Symantec acquires zero trust innovator Luminate Security
Luminate’s Secure Access Cloud is supposedly natively constructed for a cloud-oriented, perimeter-less world.
Palo Alto releases new, feature-rich firewall
Palo Alto is calling it the ‘fastest-ever next-generation firewall’ with integrated cloud-based DNS Security service to stop attacks.