sb-eu logo
Story image

New analysis paints a grim picture of data management pre-GDPR

12 Mar 2019

New data has revealed just how dire data management was before GDPR’s implementation

Using Freedom of Information (FOI) request data from the Information Commissioner's Office (ICO), Redscan found that businesses routinely delayed breach disclosure and failed to provide important details to the ICO over the year prior to GDPR’s enforcement.

On average, businesses waited three weeks after discovery to report a breach to the ICO, while the worst offending organisation waited 142 days. Meanwhile, the vast majority (91 percent) of reports to the ICO neglected important information like the impact of the breach, the recovery process, and dates.

The FOI also revealed that hackers disproportionately targeted businesses at the weekend, while many reports would be issued to the ICO on a Thursday or Friday – possibly in an attempt to minimise potential media coverage.

Other key findings from the 182 data breach reports analysed by Redscan include:

  • On average, it took companies 60 days to identify they’d been a victim of a data breach, with one business taking as long as 1320 days
  • Less than a quarter (45 out of 182) of businesses would be compliant with current GDPR requirements, which demands organisations report a breach within 72 hours of discovery
  • Nearly half of data breaches were reported to the ICO on a Thursday or Friday (87 of 181)
  • Saturday is the most common day for businesses to fall victim to a data breach – over a quarter of incidents were reported on a Saturday
  • Financial and legal firms identified and reported breaches more promptly than general businesses

“Data breaches are now an operational reality, but detection and response continue to pose a massive challenge to businesses”, says Redscan director of cybersecurity Mark Nicholls.

“Most companies don’t have the skills, technology or procedures in place to detect breaches when they happen, nor report them in sufficient detail to the ICO. This was a problem before the GDPR and is an even bigger problem now that reporting requirements are stricter.”

According to Redscan’s analysis, financial services and legal firms are far better at identifying and reporting breaches than general businesses, which has been put down to increased regulatory awareness and the highly sensitive nature of data processed in these industries.

On average, financial services firms took 37 days to identify a breach, legal firms took 25 days, while companies classified as ‘general business’ took 138 days. Financial services (16 days) and legal firms (20 days) were also quicker to disclose breaches to the ICO than general businesses (27 days).

“The fact that so many businesses failed to provide critical details in their initial reports to the ICO says a lot about their ability to pinpoint when attacks occurred and promptly investigate the impact of compromises. Without the appropriate controls and procedures in place, identifying a breach can be like finding a needle in a haystack. Attacks are getting more and more sophisticated and, in many cases, companies don’t even know they’ve been hit,” says Nicholls.

“In general, firms operating across the financial and legal sectors are among those better prepared to manage data breaches. The fact that even businesses in these high-value sectors were taking two to three weeks to divulge incidents is a key reason why the reporting rules have since been tightened.”

Nicholls says despite the heavier regulation, GDPR is in no way a silver bullet.

“It’s incredibly optimistic to think that businesses are better at preventing and detecting data breaches since the introduction of the GDPR. Despite the prospect of a larger penalty, many are still struggling to understand and implement the solutions they need to achieve compliance,” concludes Nicholls.

Story image
Shlayer malware proves Apple devices aren't as secure as you think
"Apple never talks about malware publicly, and loves to give the impression that its systems are secure. Unfortunately, the opposite has been proven to be the case with great regularity."More
Story image
Radware issues security alert, warning of global rise of DDoS-for-hire
Efforts from corporations, law enforcement and independent researchers around the world have attempted in the last two years to curb this growth – but the industry keeps growing says Radware information security researcher Daniel Smith.More
Story image
Kaspersky releases new report on consumer’s approach to digital services
COVID-19 related restrictions and the necessity to stay indoors has influenced the way people approach digital services, making them more aware of how securely both they, and their housemates, use the internet.More
Story image
High-tech heist: why fending off ransomware attacks is more challenging than ever in 2020
The COVID-19 crisis has unleashed a wave of sophisticated and disruptive ransomware attacks, and the onus is on businesses to ramp up their security measures if they’re to avoid falling victim, writes Attivo Networks regional director for A/NZ Jim Cook.More
Story image
Ripple20 threat has potential for 'vast exploitation', ExtraHop researchers find
One in three IT environments are vulnerable to a cyber threat known as Ripple20. This is according to a new report from ExtraHop, a cloud-native network detection and response solutions provider. More
Story image
Global DDoS attacks: What they are, how they work, and how to defend against them
Do not pay the ransom, and do make sure you've got strong DDoS protection, security firms warn.More